Pritam Bhattacharjee

GENERAL MANAGER - BUSINESS DEVELOPMENT

New Delhi, India

Profile summary

Strategic General Manager with 21 years shaping business development and enterprise sales outcomes across international markets including GCC experience. Known for guiding cross-functional teams and directing commercial strategy for architectural scale models and enterprise technology solutions. Committed to building long-term client relationships and driving revenue growth through structured sales operations and market intelligence.

Career highlights

Business Development Strategy: Directs business development strategy and steers operations for architectural scale models, CGI visualizations, and experience centre solutions across domestic and international real estate markets.

Enterprise Technology Sales: Shaped enterprise technology sales strategy across multiple geographic markets, directing a diverse portfolio covering CRM, ERP, cloud services, and cybersecurity solutions.

Sales Operations Management: Managed regional sales operations across Pan India and international markets, overseeing major accounts and revenue planning functions while aligning internal resources.

Professional Certifications: Completed multiple professional credentials including Campaign Manager Certification, Advanced Google Analytics, and Associate Cloud Engineer.

Key skills

TechnicalDigital Transformation digital campaigns
ProfessionalBusiness Development Growth strategy lead generation sales-cycle management negotiations key accounts Real Estate Visualization Architectural scale models CGI renders 3D walkthroughs interactive presentations experience centres Enterprise Solutions ERP CRM BI and data analytics HRMS POS Cloud Solutions Cloud services SaaS cloud backup Cybersecurity Network and endpoint security IAM encryption compliance IT Infrastructure Managed IT services enterprise networking data-centre solutions IT strategy IoT AI/ML web and mobile solutions Marketing Go-to-market planning content events and market research Revenue growth strategy Strategic account development Techno-commercial proposals Contract and pricing negotiations Pipeline and revenue forecasting Cross-functional leadership Client retention and repeat business Market intelligence and positioning Team mentoring and performance standards Executive presentations and networking

Professional experience

General Manager - Business Development
Dawn Digital Pvt. Ltd.Delhi

Directs business development strategy, steering operations for architectural scale models, CGI visualizations, and experience-centre solutions across domestic and international real estate markets. Guides cross-functional teams spanning design, production, and project management while mentoring sales staff to establish standardized reporting and lead generation processes.

  • Executes the complete sales cycle from initial engagement and requirement analysis to proposal, negotiation, and closure with real estate developers and architects.
  • Builds long-term client relationships with marketing leaders, procurement teams, and project stakeholders to secure repeat business and strategic account development.
  • Prepares customized techno-commercial proposals, quotations, and service recommendations aligned with project objectives and budgetary constraints.
  • Leads contract negotiations, commercial discussions, payment terms, and project scope finalization to secure profitable engagements.
  • Monitors sales pipelines, revenue forecasts, conversion performance, and market trends to support business decisions and expansion planning.
Senior Business Development ManagerJan 2018 - Jan 2025
NetStarOnline ServicesUSA, UK & APAC

Directed an enterprise technology sales strategy across multiple geographic regions, managing a portfolio spanning CRM, ERP, cloud services, and cybersecurity solutions while supervising account growth and pipeline execution.

  • Retained senior client relationships by translating business needs into tailored technology solutions and presenting commercial proposals to decision-makers across multiple markets.
  • Negotiated contracts and pricing terms while coordinating with technical delivery teams and tracking sales performance through pipeline data and management reports.
  • Built brand awareness and lead generation through SEO, social media, email campaigns, PPC, industry events, and competitor research.
Business Development ManagerJan 2016 - Jan 2018
Kinetic X Tech Solution Pvt. Ltd.USA & Asia Pacific

Reported to executive leadership while directing sales operations for CRM, ERP, POS, SMS, and cloud-service solutions across international markets. Structured internal sales policies, practices, and procedures to support regional expansion plans.

  • Maintained customer retention and repeat business through a focused satisfaction approach.
  • Supported the team in generating qualified leads and reviewed regional sales progress to build focused plans.
Business Development & Sales ManagerJan 2012 - Jan 2016
AK Tel Pvt. Ltd.Pan India & APAC

Shaped regional sales operations across Pan India and APAC markets, reporting to executive leadership and steering revenue planning functions. Aligned internal resources to support commercial objectives and market expansion goals while maintaining stable team performance.

  • Negotiated pricing and discounts for major accounts while directing sales activities across assigned territories.
  • Forecasted annual, quarterly, and monthly revenue streams to establish plans for product line growth.
  • Built executive-level relationships and collaborated on strategies to improve market share.
CRM Sales ManagerJan 2009 - Jan 2012
ICICI Prudential LifeIndia
  • Analyzed competitor movements and market shifts to shape CRM sales approaches.
Assistant Sales ManagerJan 2007 - Jan 2008
Duncan Lewis & Co.UK
  • Conducted market research to collect business lifecycle information, informing commercial decision-making processes.
  • Prepared business plans aligned with organizational goals and objectives while tracking industry changes.
Assistant Manager - Sales & MarketingJan 2002 - Jan 2006
Sheraton Dubai Creek Hotel & TowersDubai, UAE
  • Conducted continuous market research to gather operational information throughout the business lifecycle.

Education

MBA/PGDMJan 2004
Business School of Management Studies

International Sales & Marketing

  • France
BachelorJan 2002
Institute of Hotel Management, New Delhi

International Sales & Marketing

Certifications

Campaign Manager CertificationGoogle2016-01-01T00:00:00.000Z
Brand Management: Aligning Brand BehaviorUniversity of London2018-01-01T00:00:00.000Z
Digital MarketingGoogle2010-01-01T00:00:00.000Z
Advanced Google AnalyticsGoogle2012-01-01T00:00:00.000Z
Learning from Data (Machine Learning)Caltech2018-01-01T00:00:00.000Z
Associate Cloud EngineerGoogle2020-01-01T00:00:00.000Z
Pritam Bhattacharjee